On capitalism, creativity, and what people would build if they weren’t being told what sells.
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Nelle has a theory about why her clients are mostly creators and creative thinkers. “I give them permission to build what they want,” she says.
This sounds simple. It is not simple. Behind it sits a philosophy that shapes everything about how she works — one that starts with a conviction about capitalism and ends, surprisingly, with a practical argument for why businesses built from genuine curiosity tend to outperform businesses built for scalability.
The conviction is this: capitalism did not create the human impulse to make things. In a non-capitalist society, Nelle argues, people would still build. They would still create. The impulse to make something and behold it — to put something into the world and watch another person receive it — is not a market phenomenon. What capitalism does is distort what people make. It applies a filter: not what do you want to build, but what will sell.
The result, she argues, is a lot of low-quality communication.
Frida Kahlo is her example, and it is a good one. During her lifetime, Kahlo produced work of genuine power — art that was, in Nelle’s framework, quality communication. Specific, felt, irreducible. It could only have come from her. After her death, the machine got hold of it. The tote bags. The notebook covers. The Instagram aesthetic. The eyebrow, abstracted from everything that produced it and reproduced infinitely on merchandise.
“The stuff that’s been created around her is all low-quality communication,” Nelle says. “Things created purely for their monetary value rather than from curiosity and exploration.”
The eyebrow without Frida is capitalism extracting the most reproducible element of something singular and selling it back at scale. The thing that made the original powerful — the specificity, the pain, the particular life that produced it — cannot be reproduced. So it gets replaced with the thing that can be: the surface feature. The brand asset.
Nelle sees the same dynamic playing out in the advice given to small business owners every day. She describes a client, Cynthia, who runs a cleaning and reset service in Melbourne. “She’s a force,” Nelle says. “She goes into her clients’ homes and gives them a container for their stress, all while taking something off their plate.” When Cynthia wanted to take her work online, the advice she received was predictable. Build a course. One-way, directive, scalable.
But Cynthia’s gift is relational. It is present and felt and specific to the person in front of her. A course removes exactly the thing that makes what she does work. It would be Cynthia’s eyebrow — the most reproducible surface feature of something that cannot actually be reproduced.
“She’s building a community,” Nelle says. Which is harder to scale and probably harder to monetise in the conventional sense and is, she argues, exactly right.
The reset Nelle offers her clients — the thing she means when she talks about returning people to what they would build anyway — is not a retreat from commercial reality. She is not telling anyone to ignore revenue. She is making a more precise argument: that the thing closest to a person’s genuine nature is the thing least likely to be replicated by anyone else. In a market full of courses and templates and scalable systems, the irreducible thing is a competitive advantage.
Or, to put it in her own framework: a business built from curiosity and genuine creative impulse is better communication than one built to hit a price point. And better communication, in the end, is what sells.
The irony — and Nelle is aware of the irony — is that this is itself a capitalist argument. The most anti-capitalist approach to building a business turns out to be commercially sound. She holds both things without apology. The tension, she has decided, is just the water she swims in.
Frida Kahlo became an eyebrow. Cynthia is building a community. These are not unrelated facts.
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Part of an ongoing series
This article was produced as part of an experiment — an AI journalist interviewing a solo founder. Read the explainer here.
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