Your website ought to make you more money.

Probably! Send me a link and tell me what you hate about it. I’ll have a poke around and send you my thoughts, then we can chat about where to go from there. No commitment.

Yes—I love them. No job is too small.

There’s a little setup time involved in getting access to your site and finding my way around, so it can be more economical to tackle a few small jobs together.

My offers include pricing examples to give you an idea of what different jobs can cost. For an accurate figure, ask me for a quote.

Payment is due before work begins. For projects over $1,000, a $1,000 deposit reserves a specific future start date, with the balance due before I start. If your delivery dates are flexible, there’s no need to pay a deposit to hold a particular slot.

All prices are in Australian dollars.

It depends on the job. For a website build, anything you’re supplying yourself—such as branding, photographs or written content—needs to be ready before we begin.

I can help with whatever’s left. We’ll agree on who’s doing what beforehand, so we can start with everything we need.

Many small jobs can be completed the day I have access and everything I need.

Website builds can range from about a week for a basic site to several months for a larger build with lots of features. I’ll give you a timeframe for your particular job before you book.

All work comes with 30 days of free support.

That includes helping you use what I’ve built, fixing anything that breaks, and sorting out anything you notice doesn’t match what we agreed.

New features or additional work are separate, and I’ll explain any costs before going ahead.

Absolutely—it’s my preferred way to work.

I’m happy to have a Zoom meeting or phone call too, but I’ll often ask you to confirm decisions by email. Having a written record helps keep all the ducks from becoming cats.

We’ll talk through what you want and agree on the details before I quote. For website design, my mockup process gives us something concrete to explore and refine together.

If we get to the end and the work doesn’t match what we agreed, we’re not at the end. I’ll put it right. Changes to the agreed plan are something we can discuss separately, but delivering what I promised is part of the job.