Bounce Haus Co: A jumping castle hire website built for bookings.

I designed and built a custom jumping castle hire website and online booking system for Bounce Haus Co, a new party hire business in South West Sydney.

Davey and Alice brought their equipment, a price list and photographs. I turned those into a branded website where customers can check availability, choose extras and book online, with a connected system for the owners to manage bookings, changes, returns and bonds.

A jumping castle hire website built around the business.

Bounce Haus Co hires out white jumping castles with ball pits, an inflatable nightclub, popcorn and slushy machines, lighting, speakers and party packages.

A price list tells you what those things cost. Turning it into a working booking system takes a few more conversations.

Can customers choose their own start time? How long does setup take? Does an overnight booking make the equipment unavailable the next morning? What happens if there’s no power at the venue? Which extras are included, and which cost more?

Davey and Alice knew their equipment and how they wanted to run the business. I knew which questions we needed to answer to make the website support it. They didn’t need to arrive with a technical specification.

Availability checking for jumping castles, packages and extras.

If a customer can pay to hire something, we need to know it’s available. That includes equipment hired individually, included in packages or offered as an extra.

When somebody books a package containing a popcorn machine, the same machine can’t go to another party. The booking system checks the equipment behind the package as well as the package itself.

Availability also needs to allow for delivery, setup, collection and turnaround. An overnight hire can affect the following morning, and the number of castles available isn’t the only limit: the crew needs time to do the work.

I had availability checking coded before it was requested. Working through those practical requirements is part of building a hire website that supports the people running it.

Online hire bookings without the administrative obstacle course.

The customer has a party to organise. They probably don’t want to spend their evening having a deeply administrative experience with a jumping castle.

They need to see the equipment, understand what’s included, choose an available date and time, select extras and find out what it will cost.

The business needs the delivery address and answers to practical questions about access, power, the setup surface and the event. I built those questions into the booking journey, with relevant choices appearing as customers need them.

That information stays with the booking, and customers can review their choices before checkout and online payment. The aim is to collect useful information without making them feel like they’ve accidentally enrolled in a course.

Managing hire bookings, changes and bond refunds.

Once a booking comes in, Davey and Alice need to know what’s going where, when it needs to leave and what still needs their attention.

I built an admin process that carries the booking through its working life. They can see bookings and equipment availability, enter a booking taken over the phone, manage delivery and collection times, and block equipment for maintenance.

They can move a booking, request an additional payment, or cancel it and release the equipment. After the hire, they can record the return, assess the bond and refund it in full or retain an amount with a documented reason.

Customer emails are connected to that process too, so the owners don’t need to write every confirmation manually or assemble a separate collection of email automations.

Hire website settings the owners can manage.

A new business is going to change its mind about things. Prices will change. Equipment will be added. Operating hours, delivery arrangements and booking capacity may change as the business grows.

Those are settings the owners can manage. Part of my work was deciding what needed to be adjustable, then giving Davey and Alice a sensible place to adjust it.

They also have operating instructions and 30 days of support from launch to help them settle in.

A bold party hire website with a video introduction.

We explored three design directions before choosing the black-and-white design with gold accents, oversized lettering and video.

The product photography, package pages and booking screens carry that identity through the customer journey. There’s a lot happening behind the website, but the first impression still matters. People are planning a party. It should feel like somewhere they’d like to book one.

You can see the three directions I put together for Bounce Haus Co, and how we arrived at this one, in Three mockups. One website. How we find your design.

A tested booking system, ready for launch.

We tested the customer booking journey and the owner’s admin process, including availability, payments, emails, booking changes, cancellations, maintenance and bond refunds. Davey and Alice tested the customer side too.

The result is a branded jumping castle hire website connected to a complete booking process.

They brought their equipment, their plans and their knowledge of the business. I turned that into the structure, design and working system their customers and the owners themselves would need.

Got a price list, some photographs and a business to get online? We can start there.